Reporting Errors and Checking for Possible Solutions

If an error occurs that requires the program to close in order to recover, the following dialog will be displayed:

If your operating system is configured to allow the capture and reporting of errors, after you click OK a second dialog will be displayed.

- OR -   


Check Online for a Solution

This dialog gives you the option to send information about the error to Shavlik and to receive a possible solution to the problem. Shavlik recommends selecting the Check online for a solution and close the program or the Send Error Report option (depending on which dialog is displayed). This option will:

Privacy and Security Concerns

Only information pertaining to the specific problem will be sent to Shavlik; no personal, machine, or network information is collected or sent. The information is sent anonymously and the process will not impact your network.