How the Agent Process Works

Agents are configured via the Shavlik Protect interface and then installed on the desired machines. Once installed, each agent will periodically check in with the console, or if it is a disconnected agent it may check in with the Protect Cloud service. How often an agent checks in is a configurable item, but the check-ins typically occur at least once a day. An agent can also be configured to listen to the console for policy updates and download the new policy immediately.

During each check-in the agent checks with the console and does the following:

Note: The process is a bit different if you are using Protect Cloud synchronization; see Protect Cloud Synchronization Overview for details.

An agent will also download new scan engines and new XML data files from the default Web site or from its assigned distribution server under the following conditions:

The following figure illustrates the agent process.