Deploying Service Packs

Note: This describes the process for deploying service packs to agentless machines. For information on deploying service packs to agent-based machines, see Using a Service Pack Group.

Service pack deployments are handled differently than patch deployments. Since Microsoft recommends that a service pack be applied before all patches, Shavlik Protect will not allow you to deploy service packs and patches in the same deployment. It is because of this behavior that when you select Deploy > All Missing Patches, it literally means to deploy all missing patches; no service packs will be included with this operation.

To deploy a service pack:

  1. In the top pane select a machine.

  2. In the middle pane, right-click the desired service pack and then select Deploy > Service Pack > specific service pack (SP1, SP2, etc.).

In general, deploying the latest service pack will automatically include any previous service packs. Sometimes, however, a previous service pack is a prerequisite for a later service pack. In this case the program will only let you deploy the prerequisite service pack.

In some cases you may want to deploy a service pack that is not the latest version. This may be necessary if your organization has not approved the latest service pack or if the latest service pack is not inclusive (does not include previous service packs).

The following figure illustrates the deployment procedure from within Scan View. Service packs can also be deployed in a similar manner from within Machine View.