Creating and Editing a Service Pack Group

To create a new service pack group or edit an existing service pack group:

1. From within an agent patch task, enable Deploy Service Packs.

2. Enable Service Pack Group and then click either New or Edit.

Note: Other options for creating a new service pack group is to select New > Service Pack Group from the main menu. Another option for editing an existing service pack group is to double-click the group from within the Service Pack Groups list.

This will display the Service Pack Group dialog.

Note: Be careful when editing an existing service pack group. Any modifications you make will affect any patch task that references the service pack group. Also, if you edit and save a service pack group that is currently being used by an agent policy, the agents using that policy will be updated the next time they check in with the console.



Type a name that you would like to assign to this service pack group.


Makes a copy of the service pack group. Type a new name for the group and then click OK.


Deletes the service pack group. This button only applies if you access the Service Pack Group dialog by double-clicking an existing group in the Service Pack Groups list.

Displays Help information about this dialog.

Service Pack Group Members

This tab enables you to add service packs to this group. The available service packs are separated into four product categories that are represented by the tabs shown along the left side of the dialog. For each product category you can:

  • Exclude all: Excludes every service pack in the product category. This is the default value.

  • Use latest: Sets all service packs in the category to Latest. This means that the latest service pack available for a product always will be deployed. The advantage to this setting is that if a new service pack becomes available it will be the one that is automatically deployed.

  • Use current: Sets the value to the service pack that is currently available for each product. This value will not change if a new service pack becomes available.

You can also manually set the service pack value for each individual product.

Used By tab

This tab shows you the agent policies that are currently using this service pack group. This is important to know if you are considering modifying the group, as it tells you what other areas of the program are affected.


IMPORTANT! If a new product becomes available, the product will be added to the appropriate product category the next time the Shavlik Protect XML files are refreshed. Keep in mind that the default value for any new product service packs will be Exclude all. If you want the new product's service pack to be included in the group you must revisit the service pack group and update the product service pack setting.