Scanning Prerequisites

 

The following criteria must be met to ensure a successful scan:

 

When scanning your local machine

 

 

 

Note: The Server service is not required to be started on the local machine.

 

When scanning a remote machine you must meet all the requirements for the local scan above, plus

 

 

 

 

Note: The Workstation service is not required to be started on the remote machine.

 

 

 

 

Special note regarding Windows XP and Simple File Sharing

 

When Simple File Sharing is enabled, remote administration and remote registry editing does not work as expected from a remote computer and connections to administrative shares (such as C$) do not work because all remote users authenticate as Guest.  Guest accounts do not have administrative privileges.

 

If you are running Windows XP Professional, go to the following Microsoft Knowledge Base article to learn more about this feature and how to disable Simple File Sharing:

 

http://support.microsoft.com/default.aspx?scid=kb;en-us;304040

 

If you are running Windows XP Home Edition, Simple File Sharing cannot be disabled (Microsoft states that it is as designed) so remote scanning will not work on this operating system.