An information technology team of five keeps 485 workstations and 27 Windows servers running smoothly at the internationally recognized business school. When manual patching had the team constantly applying updates— instead of supporting teaching and learning—IT leadership sought an automated patch management solution that would get the job done but minimize disruptions to end users.
Patching, though necessary, doesn’t
contribute to the mission of the school.
Now we’re spending time on real work,
teaching and learning, rather than
Assistant Vice President Enterprise Services, Tulane University