Current Openings

This position is responsible for managing the company’s accounts receivable (AR) function, cash application, customer and sales support, primary billing backup, sales reporting and analysis – including sales tax and royalty reporting and participate in payables and departments projects.

Responsibilities:

• Accounts Receivable collections, monthly statements, management reporting.
•  Maintain SKUs, price lists, tables, and customer account records in integrated CRM and accounting systems.
• Post and apply cash receipts
• Customer and sales team support for billing processes
• Primary Billing backup person in small team
• Sales reporting and analysis, including royalty and sales tax reporting
• Additional department projects, and backup - including accounts payable
• Participate in system improvement projects.

Qualifications:

• Associates degree in accounting.  Bachelors degree preferred. 
• Minimum of 5 years of accounting experience.
• High degree of accuracy and attention to detail.
• Demonstrated ability to organize, prioritize tasks, and work independently.
• Ability to work efficiently in fast paced growth environment and meet deadlines.
• Strong verbal and written communication skills.
• High level of software skills, and talent to learn and use new tools.

FLSA

• Exempt

Benefits
Shavlik offers a comprehensive compensation package, including outstanding benefits (medical/dental/life/disability and 401k); a generous paid time off policy; paid training; a casual and fun work environment; a great team of technical and business professionals; and the opportunity to join an entrepreneurial, fast-growing company.

Equal Opportunity Employer/Affirmative Action

» submit resume

This position is responsible for driving Overall internet marketing strategy for organization with a strong emphasis on online community building and viral marketing tactics that transform www.shavlik.com into a destination web site for IT Pros.

Responsibilities:

• Develop, plan, coordinate, and execute overall internet marketing program strategy, including all lead generation programs and campaigns, community management, online advertising, pay-per-click advertising, email marketing and search engine marketing
• Community Creation and Management: Give people a place to engage with Shavlik. Gather feedback on products or ideas. Development and implementation of online campaigns with specific attention aimed at generating leads, ensuring conversion of traffic to online sales (and related success factors) or product trials, building the registered user database and overall effectiveness of online advertising and marketing efforts.
• Content Creation: Manage creation and/or production of IT.Shavlik website content; including promotional content, blog content, videos, webinars, testimonials, case studies, etc.
• Reporting: Monitor all campaign results (via web analytics and CRM), analyze key metrics, and optimize click-through and conversion rates.
• Manage relationships with advertising vendors and partners. Keep pace with emerging online trends to increase effectiveness of marketing and advertising programs.

Qualifications:

• Minimum of a Bachelor’s Degree in journalism, marketing, web development, communications, English, IT, customer support, music, anthropology, history or related
• Has more than a few years of post-graduate professional work experience
• Has work experience or training in advertising, PR, online marketing or similar field
• Knowledge of search engine optimization-think including basic keyword research.
• 3+ years of internet marketing experience required. Must have a thorough understanding of modern web technologies and concepts including: social networking, collaborative filtering, recommendation engines, personalization, profiling, customer segmentation, search engine marketing, multivariate testing and conversion optimization.
• Hands on experience with campaign management as well as deployment and tracking of campaign metrics
• Experience managing complete conversion funnel from lead generation to revenue creation
li>Highly analytical thinker needed with significant experience performing complex analysis using advanced MS Excel.
• Former journalist with experience writing on technology or IT topics highly desirable
• Proficient with Microsoft Office products.
• Possesses functional knowledge or some experience with HTML/CSS
• Ability and willingness to roll-up sleeves and juggle multiple projects simultaneously
• Experience with Salesforce.com highly desirable

FLSA

• Exempt

Benefits
Shavlik offers a comprehensive compensation package, including outstanding benefits (medical/dental/life/disability and 401k); a generous paid time off policy; paid training; a casual and fun work environment; a great team of technical and business professionals; and the opportunity to join an entrepreneurial, fast-growing company.

Equal Opportunity Employer/Affirmative Action

» submit resume

This position will  support, develop, maintain, and enhance existing and future applications built using the latest Microsoft development technologies. This position reports to the Sr. QA Manager and requires 1+ years of technical experience in software development and product support.

Responsibilities:

• Maintaining and enhancing existing applications
• Maintaining internal and customer-facing desktop and web applications.
• Fixing customer detected defects.
• Triaging and root cause escalation of cases from support.
• Research, reproduce, and analyze issues discovered by product support.
• Assist product support with resolving and root causing complex issues.
• Provide regular and timely case updates.

Qualifications:

• Bachelor's degree in software engineering or computer science
• 1+ years of experience in software sustaining or development
• Product Support experience
• Trouble shooting/analysis  skills
• Self starting/motivated to find problems independently
• Knowledge and experience developing applications with Microsoft Visual Studio
• Programming languages C# and C++
• Programming Web applications
• SQL database skills
• Experience with XML

Recommended:

• Experience with ADO.NET
• Experience using build scripts and installer tools
• Knowledge of networking and security related application development
• Familiarity with Visual Basic

Specialized Knowledge and Skills:

• Basic technical knowledge in software development methodologies, design and implementation.
• Good analytical and design skills.
• Good troubleshooting skills.
• Basic understanding of development

FLSA

• Exempt

Benefits
Shavlik offers a comprehensive compensation package, including outstanding benefits (medical/dental/life/disability and 401k); a generous paid time off policy; paid training; a casual and fun work environment; a great team of technical and business professionals; and the opportunity to join an entrepreneurial, fast-growing company.

Equal Opportunity Employer/Affirmative Action

» submit resume

This position will support, develop, maintain, and enhance existing and future applications built using the latest Microsoft development technologies. This position reports to the Sr. QA Manager and requires 1+ years of technical experience in software development and product support.

Responsibilities:

• Provides technical product expertise and serves as support liaison for external customers via internet, email and/or telephone.
• Focuses on answering questions and resolving complex issues of product function and usage in Microsoft network environments (operating systems Windows XP, Windows Vista, Server 2003 & 2008, etc.).  
• Possesses good technical knowledge of Microsoft products, specifically operating systems and patching concepts.  Knowledge of DNS, SQL would be helpful.
• Self -motivated to deliver excellent customer service and support in all written and verbal communication by listening, learning and teaching.
• Encourages and promotes in words and actions independent learning, interdepartmental support and overall business initiative goals.
• Successfully contributes individually within an interdependent technical team.
• Requires minimum of six years of product support experience or equivalent.
• May travel to customer sites on rare occasions.
• Operates under general supervision and reports to the Technical Support Manager.

Qualifications:

• At least 6 years of customer support experience.
• Good solid knowledge of Microsoft PC, operating systems (understanding difference between Server class and workstation class operation systems) configurations, firewalls and software applications.
• Excellent customer service skills and able to resolve simple to complex product problems via telephone or email support.
• Excellent  written, verbal, interpersonal and communications skills.  Able to communicate technical information on community based communication media: Blogs, Forums, etc. and provide the educational approach respectfully and effectively to those who may not be as technically sophisticated.
• Proficient PC skills used, as required, for testing, troubleshooting, call logging, product programming.
• Basic project management skills (certification not necessary).
• Professional appearance and presentation.
• Ability to work at computer keyboard and/or phone up to 80% of the time.
• Basic understanding of SQL Server or SQL Express preferred.
• Bachelor's degree in computer science preferred.
• MCSE, A+ and/or Network+ certificate preferred.
• Knowledge of DNS, SQL would be helpful.

FLSA

• Non-exempt

Benefits
Shavlik offers a comprehensive compensation package, including outstanding benefits (medical/dental/life/disability and 401k); a generous paid time off policy; paid training; a casual and fun work environment; a great team of technical and business professionals; and the opportunity to join an entrepreneurial, fast-growing company.

Equal Opportunity Employer/Affirmative Action

» submit resume

The Senior Web Engineer will lead a high energy agile team to implement web applications on the Internet harnessing the latest in Cloud computing and SaaS technologies to help drive new efficiencies.

Responsibilities:

• Web development activities
• Work directly with development team by leading daily Scrums and providing technical leadership

Qualifications:

• BA/BS or equivalent experience in Software Development or related field
• Strong technology expertise/mastery in multiple diverse areas such as
• Web technologies such as XHTML, CSS, JavaScript, AJAX, DHTML
• .Net, C#, ASP.Net
• Development Environments such as Visual Studio, Dreamweaver, MS Expressions Web
• Implementing Themes and Master pages in ASP.NET applications
• Advanced HTML form development with field validation and sound UI principles.
• Database technologies such as SQL Server, Oracle, MySQL
• Web Services using REST, XML, SOAP, WDSL
• Microsoft Operating Systems such as Windows Server 200X
• Demonstrated ability to lead a technical team
• 5+ years experience in a commercial software product company
• Knowledge of web technologies such as application and web servers
• Knowledge DevExpress or similar technologies
• Demonstrated current experience with designing B2B and B2C web-based products or web sites
• Innovative, creative problem solver with an eye for detail and accuracy
• Ability to prioritize and manage multiple projects and initiatives
• Experience performing UX within an Agile SDLC, Scrum or variation thereof
• Excellent written and verbal communication skills are a must
• Ability to work in a dynamic multidisciplinary team
• Proven team player

FLSA

• Exempt

Benefits
Shavlik offers a comprehensive compensation package, including outstanding benefits (medical/dental/life/disability and 401k); a generous paid time off policy; paid training; a casual and fun work environment; a great team of technical and business professionals; and the opportunity to join an entrepreneurial, fast-growing company.

Equal Opportunity Employer/Affirmative Action

» submit resume